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Improving desktop IT support

How about laptops?

We do hope to be able to make some recommendations in the future, but laptops are always going to be more difficult because the laptop itself is your experience. In the mean time we recommend:
  • Buy XP Pro.
  • Keep it under warranty or maintenance. The IT Services laptop maintenance agreement offers very good value.
  • Don't let your children play with it. "That's daddy/mummy's work computer".
  • Regularly back it up or use Active Directory.
  • Avoid having unencrypted confidential information.

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