The Physics Building is home to roughly 500 students and it is inevitable that some will be faced with difficulties and problems of an academic, health or personal nature. Students with difficulties are encouraged to seek appropriate advice at the earliest opportunity. Tutors (or supervisors in the case of research students) are normally the first point of contact in such circumstances but students welcome to discuss problems with a student co-ordinator or any member of the academic staff to whom they feel able to talk.
Note: Academic staff are not in a legally 'privileged' profession. Therefore, before revealing specific personal information to a member of staff, a student should indicate its general nature and agree the extent to which it can remain confidential.
Students who have difficulty with the content of a particular module should raise the matter with the module instructor as soon as possible. As well as being able to help the individual student, module instructors always welcome such feedback because it helps them to identify the areas of the subject which students find difficult. All module descriptions have links to the instructor's personal webpage which gives contact information, and there is also a virtual staff photograph board.
The University and the Students' Guild also provide assistance through the:
For further helpful advice and information please also refer to the:
Physics undergraduates operate their own peer-support scheme for Stage 1 students.
Enquiries of an administrative nature can be dealt wth by emailing the School Secretary or by calling in person at the School Student Services office (Room 605) during the opening times given in the following table.
| Day | Times |
|---|---|
| Monday | 0900-1600 |
| Tuesday | 0900-1600 |
| Wednesday | 0900-1600 |
| Thursday | 0900-1600 |
| Friday | 0900-1600 |
Effective studying depends on a number of factors: the subject discipline, the particular teaching methods used and the personal preferences of you the student. However, you also need to adapt your study techniques to fit in with the learning situation in which you find yourself. This document:
will give new students some insight into study at University and suggest some practical approaches to studying that will be helpful.
Students with medical or personal circumstances that affect their ability to study and/or their performance in assessments should refer to the section on Mitigating Circumstances.
See also:
The School of Physics subscribes to and supports the University's Statement on access for disabled students. The School has appointed a Disability Liaison Officer to help with University practice, procedure and practical adaptations.
The Disability Resource Centre will provide an Assessment Summary document for disabled students who require special arrangements to facilitate their learning. Students in this position must supply copies of the document to:
In order to maintain confidentiality, responsibility for ensuring that relevant staff are provided with a copy of the document lies with the student. The School cannot act retrospectively if the correct procedures have not been followed.
The advice of the School's Disability Liaison Officer or the Disability Resource Centre (was the Disabilities Office) should be sought in cases where the above procedures are problematic or where non-trivial modifications to standard practice (e.g. building work or significant departures from approved programmes of study) may be required.
See also:
Students who have failed one or more modules should discuss the matter with their tutor (or the module instructor) who will help them formulate a strategy and timetable of work required to remedy the situation. This is likely to require the student to thoroughly review content of the module and re-read the core text, then re-attempt any problems set by the module instructor, and finally practice producing high-quality answers to examination questions.
For some modules, instructors will issue 'remedial problems-sheets' and/or arrange revision classes prior to the referred examinations.
For failed clinical assessments, the clinical tutor offers additional one-to-one support during the placement.Back on Course is a HEFCE-funded impartial advice and guidance service for people who have withdrawn from higher education before completing their studies. We offer support to people who are interested in returning to education or exploring other positive options.
Within the School of Physics complaints about teaching are usually dealt with via the Student Representation mechanisms described elsewhere. For cases where these mechanisms are not appropriate there is a University Complaints Procedure to which all parties involved are expected to adhere. It covers complaints about:
However, for the following matters of potential dispute, separate procedures apply:
The first stage of the University Complaints Procedure is quoted here for convenience:
[Students who make use of this procedure should ensure that they inform those with whom they are raising a complaint that they are doing so under the procedure.]Wherever possible, issues of concern should be raised immediately with the member of staff responsible or, alternatively, with one of the support services such as those listed below, with the aim of resolving the problem directly and informally. It is anticipated that the vast majority of complaints will be resolved in this way.
- Advice Unit of the Students' Guild
- Your personal tutor/supervisor
- Your School's student/staff liaison committee subject chair
- The Academic Policy and Student Administration Office in Northcote House
The Informal Stage will generally be an oral process and a written record will not be made, but any staff involved will be encouraged to share the experience where the effectiveness of their School or section could benefit.
If you are still not satisfied with the response to your complaint, you should use stage 1 of the formal procedure outlined [in the University Calendar].